AI becomes a proactive execution tool
✓ Search, update, and process data using natural language
✓ Integrate MCP Server
✓ AI reads technical documents and creates projects
POS: Simplified connection device, no IoT Box needed
✓ Automatically detects and connects to supported devices on the same LAN.
✓ No IoT Box needed, no certificate input required.
✓ Suitable for retailers, F&B businesses, or any business that needs to quickly scale points of sale at low cost.
Accounting is more accessible and efficient
Kế toán cho những người không chuyên về Tài chính
✓ AI Agent can automatically run the entire main account check chain according to the checklist
✓ Automatically marks each checked item, detects anomalies, and summarizes into an easy-to-understand report.
✓ No need to wait for resolution from accountants.
Chuyển đổi linh hoạt hiển thị Thuế
✓ Changebetween pre-tax and tax-inclusive prices (Excluding tax / Including tax) directly on each order,
✓ Doanh nghiệp tính tổng tiền chỉ bằng một cú nhấp chuột.
Upgrade E-commerce & Marketing features
E-commerce with new features
Odoo 20 expands the e-commerce experience towards post-sale and personalization, not just stopping at sales.
✓ Automatic cross-selling
✓ Independent catalog page
✓ Return management
✓E-commerce dashboard & Rating requests
✓ Promotion progress bar
Marketing Automation
✓ The new flow building section is completely built.
✓Expanded interface allows building customer care flows as a management tool.
✓AI helps draft content, classify potential customers.
Communication and internal documents are more closely related
Call management and centralized communication on a platform
✓ Discussion and Phone are supplemented with a unified Audio/Video/Transcript player right in the call log.
✓Shorten the time to review call quality and leverage sample calls to train new staff.
Share documents and knowledge within the group
✓Allow sharing of documents and knowledge within the team.
✓Knowledge articles, when made public, come with access configuration.
✓The chat channel is enhanced with live polling features.
Poll creation feature directly in the chat channel
✓Create live polls in the chat.
✓ Allow members to choose options.
✓Track polling time.
✓View results directly in the chat channel.
Add a Kanban interface for the production process.
✓Allow viewing all ongoing work by each Work Center.
✓Update the schedule with just one click.
✓Identify bottlenecks and shorten planning time.
Character support and automation process expansion
✓Integrate Sign deeper into Odoo's automation process.
✓ Automatically send signing requests from Activities & Plans.
✓ Support flexible signing among multiple individuals.
✓Support for over 40 languages and optimized for mobile.
Professional solutions tailored for specific fields
Odoo 20 introduces business packages for many new verticals
